Privacy Policy

We are protecting your privacy

We use your information in a number of different ways — what we do depends on the information. 

What information do we use:

  • Your payment information
  • Your contact history with us
  • Keep a record of any financial transactions with you
  • Your Personal Details, such as your name, date of birth, gender, address, email address, and phone number.

Why are we using this?

  • Deliver your purchases to you
  • Checking your identity helps us to keep your information safe from fraudsters
  • Send you order updates by text, or e-mail
  • Send you information about our products and services
  • Process Returns

Information – IP Adress

  • Information about your device. We can see if you are using a phone or laptop.
  • Your location
  • Data from other sources.
  • Information collected when you browse our site or use our app, including your IP address and device type

We may also collect information about you from:

  • Business partners, such as advertising and joint marketing partners.
  • Data providers, such as information services and data licensors.
  • Public sources, such as blogs, forums or social media platforms.

We may also collect data from service providers:

Companies and individuals that provide services on our behalf or help us operate the Service or our business (such as order fulfillment, shipping, payment processing, customer support, hosting, analytics, email delivery, marketing, database management services, returns processing and risk and fraud mitigation).

Fraud prevention

We use any of the above categories of information to identify, prevent and detect fraud. Detecting and preventing fraud is an unfortunate, but absolutely essential part of our service.

Sharing your information

We do not, and will not, sell any of your personal data to any third party – including your name, address, email address or credit card information. We want to earn and maintain your trust, and we believe this is absolutely essential in order do that.

Your rights

We take reasonable steps to ensure that your personal information is accurate, complete, and up to date. You have the right to access, correct, or delete the personal information that we collect. You are also entitled to restrict or object, at any time, to the further processing of your personal information. You have the right to receive your personal information in a structured and standard format and, where technically feasible, the right to have your personal information transmitted directly to a third party. To protect the privacy and the security of your personal information, we may request information from you to enable us to confirm your identity and right to access such information, as well as to search for and provide you with the personal information we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal information that we maintain. You may send us an e-mail to to exercise your rights. We will respond to your request in a reasonable timeframe. We will take all reasonable steps to ensure that your personal data is correct and up to date.

How do we protect your information?

You are responsible for your own username and password safety and security on We recommend choosing a strong password and changing it frequently. Please do not use the same login details (email and password) across multiple websites. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

How long do we retain your information?

We will retain your personal information for as long as it is necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by tax, accounting or other applicable laws.

Where are we located?

COMFYSETS.COM is located in the Netherlands, and we primarily store your information in the the Netherlands. By using our website and/or providing us with information, you are agreeing to transfer and store your data in the the Netherlands.

International Customers

To our international customers: the privacy laws and standards in the Netherlands, including the level of protection applied to your data and the rights of authorities to access your personal information, may differ from those that apply in the country in which you reside. At times, we may transfer your personal information outside of the Netherlands, in which case we take reasonable steps to make sure your personal information continues to be appropriately protected. However, no data transfer system is completely secure. You have the right to object to the processing of your personal data. You can contact our customer service: