Refund policy

We hope you will love everything that you order from us but if something isn’t quite right, you have 30 days to return.

  1. Detach the return form together with your returned items, inside your parcel
  2. Peel off the prepaid label return label and attach it to the outside of your parcel.
  3. Take your return to a Post Office
  4. Remember to retain the receipt as proof of return until the refund has been processed.

When will I be credited for the returned items?

Please allow 8 days for the refund to show on your card.


Yes, we don’t offer free returns at the moment. Postage must be paid by the sender and will not be refunded by

When will I receive my refund?

As soon as the returns are received they will be automatically refunded within 30 days (from the day you sent your return parcel) to the method of payment used for the order.

You'll receive a confirmation email when the item has been refunded. If you paid by card, please make sure you check your bank statement from the date of the order onwards, as your refund may be shown against the order date.

If you paid using another payment method, please check with the payment provider/issuer to locate the refund.

Return Adress:

Waterlustlaan 34
2804 KZ Gouda

For questions regarding your refund please contact: